Terms of service and end-user license agreement

1. Agreement

These terms are an agreement between you and Mise en AI, LLC, a Maryland limited liability company (“we”, “us”), for your use of MISE EN AI (the “Service”). If you use the Service for a business, you accept these terms for that business and confirm you may do so. If you don’t agree, don’t use the Service. Our privacy policy explains how we handle data.

2. License

While you follow these terms, we give you a limited, non-exclusive, non-transferable, revocable right to use the Service for your business’s internal operations. We keep all rights in the Service, its software and its content, other than your data.

3. Accounts

You must give accurate information, keep your password and two-step login codes safe, and tell us promptly at williamsedgwick@miseenai.com if you think your account has been misused. You are responsible for what happens under your account and for the people you invite to your organization.

4. Your data

You own the data you enter, upload or connect (“your data”). You give us permission to host, process and display it only to provide and support the Service for you, as described in the privacy policy. You are responsible for having the right to provide your data, including any information about your employees.

5. Connected services

The Service can connect to other services, such as Square, Intuit QuickBooks and Xero. Your use of those services is governed by their own terms. When you tell the Service to send information to a connected service, such as a journal entry or a price change, it does so on your instruction. We are not responsible for connected services or their availability.

6. AI features and figures

The Service uses AI to read documents, forecast, and suggest actions. AI output can be wrong. Forecasts, estimates, suggestions and answers are to help you decide, not professional accounting, tax, legal or financial advice. Review figures and entries before relying on them or sending them to your books, and consult a qualified professional where appropriate.

7. Acceptable use

You agree not to:

• break the law, or upload data you have no right to use;
• try to access other organizations’ data or bypass security or limits;
• interfere with the Service, or send malware or excessive automated requests;
• copy, resell or reverse engineer the Service, except where the law allows it.

8. Fees

If you subscribe to a paid plan, the prices and billing terms shown when you subscribe apply. Fees are non-refundable except where the law requires otherwise.

9. Suspension and ending

You can stop using the Service at any time and ask us to delete your data. We may suspend or end your access if you break these terms or if we must to protect the Service or other users, and we will tell you when we reasonably can. After your account ends, we delete your data as the privacy policy describes; ask us before then if you want a copy.

10. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don’t promise the Service will be uninterrupted or error-free.

11. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about the Service is limited to the greater of the fees you paid us in the 12 months before the claim and US $100.

12. Indemnity

You will defend and hold us harmless from claims by others arising from your data or your breach of these terms.

13. Governing law

These terms are governed by the laws of the State of Maryland, without regard to its conflict-of-law rules. Disputes will be heard in the state or federal courts located in Maryland, and both parties consent to those courts.

14. Changes and general terms

We may update these terms. We will change the date above, and tell account owners by email before a significant change takes effect; using the Service after that means you accept the new terms. If part of these terms can’t be enforced, the rest still applies. These terms and the privacy policy are the whole agreement between us about the Service.

15. Contact

Mise en AI, LLC, Maryland. Email: williamsedgwick@miseenai.com.